1. Introduction

Welcome to the Value Pet Supplies website (the “Site”). This Site is owned and operated by Value Pet Supplies LLC (“we,” “us” and “our”). We make this Site available to you to shop for pet products and learn about caring for your pets.

Please read these Conditions of Use carefully before using our Site or ordering any products from us. These Conditions of Use set forth the terms and conditions under which you may access and use our Site and shop for products. If you access or use our Site, you accept these Conditions of Use.

We may revise and update these Conditions of Use from time to time in our sole discretion. Your use of our Site will be subject to the most current version of the Conditions of Use posted on our Site at the time of such use. Please periodically check the Conditions of Use on this page to view the current terms. Your continued use of our Site signifies your acceptance of any changes or updates to these Conditions of Use.

2. Ability to Accept Terms

You affirm that you are at least 18 years of age or have reached the age of majority where you live, and are fully able and competent to enter into the terms and conditions set forth in these Conditions of Use. If you are not, then you do not have our permission to access or use our Site.

If you accept these Conditions of Use on behalf of a company, organization or other legal entity, you represent and warrant that you have the legal authority to bind that organization to these terms and conditions, in which case the terms “you” and “your” will refer to that organization.

If you do not meet these eligibility conditions, you must not access or use our Site.

3. Privacy Policy

Please review our Privacy Policy, which is incorporated into these Conditions of Use by this reference and also governs your use of our Site, to understand our practices regarding the collection, use, and disclosure of your information. The Privacy Policy explains how we treat your personal information and protect your privacy when you access and use our Site.

4. Use of Site and Accounts

a. Account Registration. To shop for products on our Site, you will need to register and create an account. When you register on our Site or create an account, you agree to: (1) provide accurate, current, and complete account information about yourself as required by the registration form, and (2) maintain and promptly update your account information to keep it accurate, current, and complete.

b. Responsibility for Account. You are solely responsible for the activity that occurs on your account, including any orders placed, and maintaining the confidentiality of your password. You may not use another person’s account without permission. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this Section.

c. Closing Your Account. You may choose to close your account at any time by submitting a request via email or by contacting customer service. We may retain information needed to resolve disputes, enforce our agreements, comply with legal obligations, protect our rights and property, or fulfill other legitimate purposes according to our records retention practices.

5. Intellectual Property Rights

All content on our Site, including images, text, icons, designs, interfaces, code, and confidential information (“Content”), is the property of Value Pet Supplies and/or its affiliates or licensors and is protected by copyright, trademark, and other intellectual property laws. You may access and use our Content for your personal use only. You have no other rights granted to print, download, store, reproduce, publish, distribute, transmit, transfer, assign, sell or exploit any Content.

The Value Pet Supplies name and logo are trademarks. All rights not expressly granted by these Terms of Use are reserved.

6. Orders and Payment

a. Order Acceptance. Receipt of an order or price confirmation does not signify our acceptance. We reserve the right to accept, refuse or cancel orders in our sole discretion. If we cancel all or part of your order after you have been sent a price confirmation, we will promptly issue a refund in the full amount of the cancelled items.

b. Product Prices and Descriptions. We make reasonable efforts to provide current and accurate price/product information but errors may occur. If a product is listed at an incorrect price due to an error, or if product descriptions contain inaccurate information, we shall have the right to refuse or cancel any orders placed for that product, either before or after your receipt of a shipment confirmation notice. If your credit card has already been charged and the order canceled, we will issue a credit for any amounts paid. Please see Returns and Refunds below for more details.

c. Payment Authorization. By submitting your payment method to complete a purchase, you represent you are authorized to use that payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase including all applicable taxes and other charges.

d. Automatic Renewal Subscriptions. If you purchase an automatically renewing subscription, you authorize us to automatically continue charging the payment method you provided at the time you subscribed for successive renewal periods. We will notify you before charging your payment method for a renewal term to allow you to terminate the subscription. Instructions on how to cancel subscriptions are provided in account settings.

7. Use Restrictions

You agree that you will comply with all federal, state and local laws, rules and regulations applicable to your use of our Site and purchase of products. In addition, you agree that you will not:

Any unauthorized use terminates permissions granted to you by these Conditions of Use. Additionally, copying our pricing information, product lists or other content violates these terms and may violate intellectual property laws.

8. Third Party Content and Links

a. Third Party Content. Our Site may feature advertisements, content, and other materials that link to or are made available by third parties. We do not endorse or guarantee third party content made available through or otherwise accessible from our Site. Your dealings with third parties and use of third party content is at your own risk.

b. Third Party Links. Links and pointers connecting to third party sites may appear on our Site. Unless otherwise indicated, such third party sites are not under our control. We provide links for convenience only and do not review, approve, monitor, endorse, warrant, or make representations about third party content. We will not be responsible for (1) the availability or accuracy of such sites or the products, services, or information found on such sites, or (2) your use and interaction with any third party content, products or services. If you choose to access third party links, you do so at your own initiative and sole risk.

9. Submitted Content

Any information or content that you submit to be posted publicly through forums, blogs, social media or other functionality made available on or through our Site will be considered “public” and subject to public disclosure and all other laws governing disclosure of public records. We cannot ensure the privacy and confidentiality of publicly viewable content. You should not share any content that you do not wish to make public.

10. Indemnification

By using our Site, you agree to indemnify, defend, and hold Value Pet Supplies and its officers, directors, agents, partners, employees, suppliers, and vendors harmless from any liability, loss, claim, costs, expenses, damages or injury arising out of your breach of these Terms of Use or documents they incorporate by reference, or your violation of applicable law or third party rights.

11. Disclaimer of Warranties

We aim to provide reliable, accurate site content and reliable services, but some inaccuracies may occur from time to time. We provide all information about products/services and our website strictly “AS IS” and “AS AVAILABLE”. We expressly disclaim all warranties of any kind regarding our site, services, and information provided through our services to the fullest extent permissible under applicable law, whether express or implied, including but not limited to implied warranties of title, merchantability or fitness for a particular purpose. We make no warranties that (i) information/content will be uninterrupted, accurate, error-free or timely, (ii) defects will be corrected, (iii) our Site and servers are free of software viruses and other harmful components, or (iv) our security methods will prevent security breaches.

12. Limitations of Liability

IN NO EVENT SHALL Value Pet Supplies OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS, DAMAGE, COST OR EXPENSE ARISING OUT OF OR RELATED TO ANY USE OF OR INABILITY TO ACCESS THIS SITE OR RELATED SERVICES, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, BUSINESS INTERRUPTION, PROCUREMENTS OF SUBSTITUTE GOODS OR SERVICES, UNAUTHORIZED ACCESS TO OR USE OF YOUR INFORMATION OR DATA, FAILURE TO MEET ANY DUTY OF GOOD FAITH OR REASONABLE CARE, NEGLIGENCE OR OTHER LOSS, HOWEVER CAUSED, EVEN IF Value Pet Supplies IS ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) ON WHICH THE CLAIM IS BASED. IN ANY CASE, OUR MAXIMUM LIABILITY ARISING FROM YOUR USE OF THE SITE SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES PAID BY YOU TO US FOR ACCESS TO OR USE OF OUR SITE OR SERVICES IN THE PAST SIX (6) MONTHS.

SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE LIABILITY, SO PORTIONS OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

The limitations shall apply notwithstanding any failure of essential purpose under these Terms of Use.

13. Governing Law

These Conditions of Use shall be governed in all respects by the substantive laws of the Commonwealth of Massachusetts, without regard to its conflict of law rules. No waiver by either party of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default. If any part of these Conditions of Use is determined to be invalid or unenforceable under applicable law, then the unenforceable items will be severed and the remaining terms and conditions enforced.

14. Changes to Site and Terms of Use

We reserve the right to modify, suspend or discontinue all or part of our Site with or without notice. We may amend these Terms of Use periodically. The most recent version will be posted on our Site with the “Last Updated” date updated. Your continued use of our Site constitutes acceptance of any amendments. Please check back frequently to review the current terms so you stay informed of our updates.

15. Entire Agreement

These Terms of Use, including documents expressly incorporated herein, constitutes the entire agreement between you and Value Pet Supplies with respect to your access to and use of our Site and Content.